PRIVACY POLICY
This Privacy Policy discloses the privacy practices for The Company and The Site, as well as related products and services The Company may offer to you (the “Service”). This Privacy Policy also covers how personal and other information that we receive or collect about you and your clients (“Clients”) is treated. Please read the information below to learn the following regarding your use of The Site.
Your privacy is very important to us. The purpose of this privacy policy is to provide you with a description of the types of information we collect about you when you visit the TopRated.Systems, TopRatedSalonPros.com, TopRatedHomePros.com, TopRatedLegalPros.com, TopRatedDentalPros.com, TopRatedHealthPros.com, TopRatedServicePros.com, and app.TopRated.Systems web sites (the "Web Site"), and how we use that information. By visiting or using the Web Site, you agree to the provisions of this Privacy Policy. If you do not agree to the terms of this Policy, please do not use the Web Site.
We are not sharing customer's mobile phone numbers with third parties for the purpose of marketing.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
OPT IN CONSENT: By submitting your phone number, you are authorizing Top Rated Systems to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
You may also email any complaints to: Contact@Support.TopRated.Systems
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THE SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY THE COMPANY IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE PRIVACY POLICY TERMS, DO NOT USE THE SITE.
1. Types of Information We Collect
In order to better provide you with our Service, The Company may collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.
Personally Identifiable Information: This refers to information that lets The Company know the specifics of who you are. When you engage in certain activities on The Site, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in a public forum on The Site, or sending The Company feedback, The Company may ask you to provide certain information about yourself.
Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, telephone and facsimile numbers, and other identifying information. When ordering products or services on The Site, you may be asked to provide a credit card number.
Aggregate Information: This refers to information that does not by itself identify a specific individual. The Company may gather certain information about you based upon where you visit on The Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
2. How We Collect and Use Information
You may be required to provide certain PII to us when you elect to use certain products or services available on The Site. These may include: (a) requesting a quote from one of The Company’s third-party service providers; (b) registering for an account on The Site; (c) uploading individual transaction data obtained from your third-party invoicing or accounting applications (for example, “QuickBooks,” “Xero,” “Clio” etc.); (d) uploading user generated content and other information uploaded to The Site; (e) sending The Company an email message; (e) submitting a form or transmitting other information by telephone or letter; or (f) submitting your credit card or other payment information when ordering and purchasing products and services on The Site.
The Company will use your PII to provide product or service offerings to you and will provide your PII to third-party service providers in order to fulfill your request. The Company will also use certain forms of PII to enhance the operation of The Site, improve our internal marketing and promotional efforts, statistically analyze The Site use, improve our product and service offerings, and customize The Site’s content, layout, and services. The Company may use certain information about you without identifying you as an individual to third parties. The Company may do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. The Company may also use PII to deliver information to you and to contact you regarding administrative notices. Finally, The Company may use your PII to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Service, and this Privacy Policy.
The Company may also collect or our third party advertising partners may collect, certain Aggregate Information. For example, The Company may use your IP address to diagnose problems with our servers, software, to administer The Site and to gather demographic information. Our third party advertising partners may also provide The Company with aggregate, but not individual, reports that will tell us how many ads were presented and clicked upon at The Site.
3. Cookies
Depending on how you use The Site, we will store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your name to welcome you back to The Site. The Company may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of The Site may not function properly if you elect to disable cookies.
4. Release of Information
The Company provides some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). The Company and third-party Service Providers may need to use your PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we may release your credit card information to the card-issuing bank to confirm payment for products and services purchased on The Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help The Company provide customer service.
The use of your PII by third-party Service Providers is governed by the respective privacy policies of those providers, and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information The Company collects from you. Other Sites accessible through The Site, including our Advertising and Service Providers, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide PII and Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third party advertisers.
5. Updating and Correcting Information
You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted elsewhere on The Site.
We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
6. User Choices on Collection and Use of Information
The Company may, from time to time, send you email regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally call or send you direct mail about products and services that may be of interest to you. If you do not want to receive solicitations from us, you can “opt-out” by accessing your account online editing your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of The Site may not work properly in your case.
7. Security of Your PII
We keep collected information: only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents (such as e.g. Stripe). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Due to the rise in website hacking, viruses, and ransomware, you understand and agree that no website, stored data, data transmission over the Internet, or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond the control of The Company; and (b) the security, integrity and privacy of any and all information and data exchanged between you and The Company through The Site and/or email is not guaranteed.
Also, as we have no control or ability to monitor the security of your device, you should take measures reasonably available to secure your device as well.
In the event we are made aware that PII is compromised as a result of a breach of security, The Company will promptly notify those persons whose PII has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law. You agree to immediately notify us and your Clients if you have experienced a breach of security on your device which may have affected the security of The Site or Service.
8. Miscellaneous
You must be at least 18 years old to have our permission to use The Site. By agreeing to Our Terms of Service and Our Privacy Policy, you are hereby confirming that you are at least of 18 years old. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on The Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information. Please consult The Site Terms of Service Agreement for our Site Conduct policies.
If you have any questions, concerns or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, you can also reach our Privacy Compliance Officer by sending written correspondence to:
Email: Contact@Support.TopRated.Systems
Attn: Privacy Compliance Officer
9. GDPR: European or UK data subjects
Our clients use the The Company software to collect and process the personal data of individuals, which may include individuals in the EU and/or the UK. In particular, they use the software to manage their marketing lists and campaigns, which includes the processing of the personal data of their customers.
For the purposes of the GDPR (and the UK GDPR) The Company acts as a processor of the personal data of data subjects. The controller of the data subjects’ personal data is either our client, or the customers of our client.
We only process such personal data in accordance with the instructions of our client and in compliance with our obligations as a processor. We ensure that a data processing agreement is entered into between us and our client in order to ensure that appropriate safeguards are in place.
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